While in-house IT departments will no doubt be experts at solving technology problems on Windows computers; dealing with a slow-running Apple Mac when a designer needs to meet a deadline, or a machine keeps randomly losing its Wi-Fi connection in the middle of preparing the graphics for a Board presentation, it can be harder to find a quick fix.
Central London based SupportPlan is perfectly placed to handle such crises. With more than 20 years’ experience and a team of Apple-certified Mac engineers, we promise to contact you within just one hour of the first call to our support line.
That means we can solve your problems quickly and efficient, giving you the technology solutions that allow you to meet the most critical of business demands.
Our remote support capability means our Mac engineers can fix 98% of problems online and, if face-to face support is needed, then our operation in the heart of London enables us to be with you within as little as two hours.
We offer flexible payment options, including a Pay As You Go service, while investing in our value-for- money Premium Support Plan plan includes free labour and free parts. And, on the rare occasion we need to bring your machine back to base for more work, using this options means we will loan you a replacement machine until our work is finished.
We also recognise that in a corporate environment where Macs and PCs exist side-by- side, issues such as Cross Platform Integration and Mobile Device Management are essential to good business practice and we can provide Virtual IT Manager support giving your own in-house IT team the benefit of sharing our Mac expertise.