StandardPlatform for Windows Integrated, reliable and scalable IT infrastructure at a fixed cost With StandardPlatform for Windows you should never again have undue system downtime, big bills for configuring standard desktops and servers, or be short of the security updates or virus definitions that you need. You will never again have anything less than a state-of-the-art Windows operating system,… Continue Reading
Articles
Metropress (part of DMG World Media)
Metropress (part of DMG World Media) Justin Massie-Taylor, Production Manager This publishing company has been going strong for thirty years and is now part of The Daily Mail Group. It created a newsletter for the antiques business, the Antiques Trade Gazette which has been the market leader for the last twenty years. The subscriber-based magazine has become an international publication… Continue Reading
Classic to OSX upgrade
Classic to OSX upgrade Upgrading your Classic-based Mac system to one running OSX is a job you will probably want to have done by an expert. If you think that that may apply to you, then you should call us on 0207 582 9988 to find out how we can help you. We have years of experience doing this kind… Continue Reading
Classic to OSX migration
Classic to OSX migration Migrating your systems from Classic to OSX can be a time-consuming process that, while well worth it, is best left to an expert. We are based in London and have enormous experience in projects of this type, especially for organisations in the creative sector – and for a veryy impressive array of clients. For details of… Continue Reading
IT infrastructure: A black art or manageable commodity?
IT infrastructure: A black art or manageable commodity? This is an edited version of the White Paper. It does not contain the appendices, which contain significant information about SupportPlan’s support schemes, resources and technologies.. A PDF of the full document can be downloaded fromhttps://www.supportplan.com/sp_white_0505.pdf History repeats itself Hundred years ago, in the early 1900s, if you wanted electricity, you… Continue Reading
Apple and Exchange integration
Apple and Exchange integration Macs and Microsoft can work effectively together Setting up a robust Exchange infrastructure is difficult enough and requires skill and experience to do really well. Getting Apple Macs to work with it requires another set of skills. Very few support companies have both sets of expertise. We do. If you are a business based in London… Continue Reading
Apple Introduces Boot Camp
Apple Introduces Boot Camp Public Beta Software Enables Intel-based Macs to Run Windows XP CUPERTINO, California-April 5, 2006-Apple® today introduced Boot Camp, public beta software that enables Intel-based Macs to run Windows XP. Available as a download beginning today, Boot Camp allows users with a Microsoft Windows XP installation disc to install Windows XP on an Intel-based Mac®, and once… Continue Reading
Gadge’s Spot: iPad 3
Gadge’s Spot: iPad 3 Gadge’s spot: iPad 3, does it live up to the hype? A view from a diehard apple consultant In the last few months I had already thought how apple could better themselves. They have come up with some of the most cutting edge, functional, useful and most important pretty devices in the it world but… Continue Reading
Heardy Spot
Adobe purchasers beware:Concerned about Adobe licenses and confused about CS6? Don’t forget to ask about Adobe maintenance scheme and protect yourself from these expensive upgrades.
Gadge’s Spot: Free Snow Leopard to drive Lion upgrades
Gadge’s spot: Free Snow Leopard to drive Lion upgrades Gadge’s spot: Free Snow Leopard to drive Lion upgradesApple are now giving away snow leopard to Mobile Me (and iCloud) customers. Apple are now giving away snow leopard to Mobile Me (and iCloud) customers. If you have a MobileMe account and want a free update from earlier versions then login and grab one… Continue Reading
Adobe Licensing
It’s still not too late… there’s still time to upgrade all your copies of CS3 and CS4 to upgrade and save money in the long run. For several years, Adobe has offered a ‘three version back’ upgrade policy – meaning customers who owned a prior CS product up to three major versions back would be eligible for discounted upgrade… Continue Reading
News from Apple on Mac Pro
As of March 1, 2013, Apple will no longer sell Mac Pro in EU, EU candidate and EFTA countries because these systems are not compliant with Amendment 1 of regulation IEC 60950-1, Second Edition which becomes effective on this date. Apple resellers can continue to sell any remaining inventory of Mac Pro after March 1. Apple will take final… Continue Reading
Response to site
Response to site Premium SupportPlan clients can specify a callout within a guaranteed period of two, four or six hours. However, even without using this facility, our response rates are excellent. As the graph below shows, under the Premium SupportPlan our average time to get to site is currently around four hours.
Problems solved over the telephone and first time fixes
Problems solved over the telephone and first time fixes Not all problems require us to come to your office, and, as you can see in the chart below, an average of over 80% of our clients’ support problems are solved over the phone. When circumstances do make a site visit necessary, over 80% of the remainder are solved on the… Continue Reading
Disaster recovery
Disaster recovery Every organisation needs a disaster recovery strategy, to make sure that its business can keep going when disaster strikes. These plans can be simple and inexpensive, or complex and costly, it is all a question of which one is right for you. If you operate in London and would like to discuss this issue with an expert, call… Continue Reading
Have questions? Need answers?
If you have any IT related issues, we have the solution for you. Whether you need long-term Mac and PC support or an urgent fix, don't hesitate and get in touch.
Contact us now!Over 320 Satisfied Customers
Accreditations
It’s not just our customers that recognise our hard work, we are accredited by Apple, Microsoft, Dell, HP, VMWare, Juniper, Kerio, Archiware P5, as well as many other manufacturers.
Our clients range from corporate giants, to hundreds of smaller businesses, many of whom rely on us to be their virtual IT department. They know we will never compromise on providing the right person for the right IT challenge and that’s why we’re the obvious first port of call when IT support is needed.