June 2025 - Page 2 of 11 - Mac Support London

Meta wants to upload every photo you have to its cloud to give you AI suggestions

Meta’s latest feature gives Facebook the power to continuously upload your private photos to its cloud — even the ones you never intended to share. Here’s how to stop it. Image credit: Meta In a time where internet users are goaded into giving away their data to nearly every company, Meta has decided to take it several steps further. It… Continue Reading

Nearly one million ‘Fortnite’ users getting FTC refunds for unauthorized charges

The FTC is handing out $126 million in “Fortnite” refunds after years of shady charges, surprise bills, and retaliatory bans. Here’s how to get yours. Credit: Epic Games Nearly one million Fortnite players are getting refunds totaling $126 million. The payouts address years of unauthorized charges and access restrictions tied to billing disputes. This round of payouts is for those… Continue Reading

Early Prime Day deals: Grab M4 Mac mini 512GB for $699, save up to $900 across the line

Early Prime Day Mac mini deals continue to roll in, with a weekend sale knocking $100 off the latest model with Apple’s M4 chip and a bump up to 512GB of storage. Plus, save up to $900 on upgraded models. Save up to $900 on Apple’s M4 Mac mini. The $100 price cut can be snapped up at Amazon and… Continue Reading

Apple researchers work to stop AI from taking actions you didn’t approve

AI agents are learning to tap through your iPhone on your behalf, but Apple researchers want them to know when to pause. Apple continues to refine AI agent capabilities A recent paper from Apple and the University of Washington explored this disparity. Their research focused on training AI to understand the consequences of its actions on a smartphone. Artificial intelligence… Continue Reading

Apple Store Perth City opens in Australia

The latest Apple Store in Australia is in a historic Commonwealth Bank Building, and it has opened to customers with unique features to the region. Apple Perth City. Image source: Apple Apple’s ambitious retail plans continue to be carried out unabated as a new Apple Store opens in Perth, Australia. It is technically a store that was moved from a… Continue Reading

Aura Triple Boost 14 Pro review: Three portable monitors on any Apple Silicon Mac

The Aura Triple Boost 14 Pro adds three 14-inch folding displays to your MacBook Pro, for when you really need to work on the move — assuming you’ve got the cargo capacity. Aura Triple Boost 14 Pro review – deployed with a MacBook Pro One of the main benefits of having a desktop computer is the ability to use multiple… Continue Reading

AirPods Pro 3 possibly referenced in updated codebase

A new Bluetooth ID appeared in a database related to device syncing, and it may be a reference to the AirPods Pro 3 that are expected to launch in the fall. A new generation of AirPods Pro could be on the way Apple is fairly careful to avoid inadvertent leaks, but it isn’t immune to mistakes. A couple of small… Continue Reading

Patent troll lawsuit against Apple & Qualcomm will remain in Texas

Apple and Qualcomm sought to transfer the patent troll case filed by Red Rock in 2021 to California, but their appeals have been denied by the U.S. District Judge and the Federal Circuit Court. Lawsuit seeks damages from years of iPhone sales Apple is no stranger to patent infringement lawsuits from patent trolls, and one that slipped under the radar… Continue Reading

Apple again tries to cut third party app fees to avoid EU fines

Right at the deadline to comply with the European Union Digital Markets Act, Apple is making changes to its developer policies. However, it may not be enough to escape the European Commission’s ire. An EU flag with the App Store logo Since the introduction of the Digital Markets Act, Apple has been under close scrutiny, with the repeated threat of… Continue Reading

Heybike Alpha review: Off-road eBike fun

The Heybike Alpha is an e-bike that makes a good starter mid-drive e-bike for larger individuals looking to have a bit of off-road fun. Heybike Alpha There are two main paths to e-bike ownership. You can either add a conversion kit to a bike you already enjoy or go with a purpose-built model that’s ready to ride right away. It’s… Continue Reading

HDMI 2.2 arrives with 16K video and 96Gbps bandwidth support

The HDMI Forum has officially made the HDMI 2.2 standard available to manufacturers, with future-proof features such as 16K video support and an increase in maximum memory bandwidth of up to 96 gigabits per second. The HDMI 2.2 standard is now available to manufacturers. On Wednesday, a significant update to the ever-popular HDMI standard was released. Seven years after the… Continue Reading

This MacBook upgrade program starts at just $33.28 per month

Buying a MacBook used to mean two things: picking your model and draining your bank account. But in 2025, that equation is changing. Apple users want more control, less hassle, and more flexible cash flow. MacBook upgrade program With WWDC unveiling major updates to macOS, including features like Apple Intelligence, improved Continuity, and deeper ecosystem integrations, there’s now even more… Continue Reading

Trump Mobile drops false ‘made in America’ promise

The T1 “Trump” Phone won’t launch in time to fight the iPhone 17 release, and more than a week after debut, claims of the device being made in America have been scrubbed from the website. Photoshop of what the T1 Phone might look like. Image source: Trump Mobile The so-called “Trump Phone” was announced by the Trump Organization on the… Continue Reading

Apple buys out another Cupertino office complex worth $160 million

The large Tantau office complex near Apple Park and the Apple Fitness Center has been acquired by Apple, though the building was already in use by the company. An office complex near Apple Park has been purchased by Apple Apple Park is a massive Cupertino campus with The Ring, a 2.8-million-square-foot circular building that can house 12,000 employees. However, even… Continue Reading

Syntech Chronos 68 magnetic keyboard review: Gamer made, almost Mac appropriate

The Syntech Chronos 68 is a highly customizable magnetic switch keyboard that, with some small Mac-specific issues aside, is not a bad choice for gamers. Syntech Chronos 68 Gaming keyboards do their best to offer an aesthetically pleasing physical interface, while also tending to be quite visually loud. Finding a keyboard that’s also compact and usable is also not impossible… Continue Reading

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I just wanted to say thank you for the visit today from SupportPlan. The engineer picked up many issues that we had outstanding and was professional and tireless! Really grateful for all his support and expertise today.

Beth, Operations Manager

SupportPlan has been a highly valued supplier to APR Communications, supporting our luxury PR agency from 1997 until 2018 when the company merged to become ANM.

We cannot recommend SupportPlan more highly. Not only have SupportPlan provided an impeccable service; they have also been a true partner of the agency providing excellent counsel re our IT requirements and valuable cost-saving advice.

The team are very responsible and always go the extra mile in providing technical solutions in a user-friendly manner.

We wish Lance and the SupportPlan team our best and have been honoured to work with them.

Annabel McAvoy, Managing Partner, APR Communications LLP

All unforeseen problems were handled smoothly and calmly with the expertise of the engineers…[SupportPlan] sold me solutions and not technology.

Reginald Thompson, Conran Design Group Ltd

SupportPlan are fast, efficient, friendly and very knowledgeable. They have resolved any problems I have thrown their way and in quick time. I would recommend them to any company.

Design Manager, Colliers International

I rely on SupportPlan. Even though I’m able to carry out certain tasks, it’s reassuring to know that SupportPlan is on the other end of the phone if I need them for back up.

Neil Hickford, Four IV Design

I work in a very busy marketing team. Knowing that SupportPlan are there to help us, in case of any problems has always been reassuring. They proved it one day when my Mac broke down as I was facing a tough deadline. Not only did SupportPlan swiftly replace the faulty computer, but their engineer also transferred all my files to the new Mac, enabling me to get back to work right away.

Claudia Mansaray, Marketing Communications Executive, Alzheimer's Society

I had the opportunity to work with your engineer via telephone today. I was so impressed with his helpfulness, knowledge and professionalism that I felt that I should send this email complement. Who ever hired him made the right decision. I will certainly be recommending your company to any other company I work with.

John McCrudden, MSc MCSE ACTC JNCIS-ER, "IT Infrastructure Specialist", Mitie Business Services

SupportPlan’s engineers have the knack for solving problems quickly by asking jargon-free questions that make a user feel like an IT expert.

Christine Holdforth, Manager, Corporate Publicity and Design Studio, Department of Education and Skills

SupportPlan is unusual in that the ‘top man’ is much more hands on with his clients than in other comparable organisations and is happy to step in when required. The engineers are responsive in a crisis and devote themselves to solving the problem efficiently.

Irena St John-Brooks, Managing Director, Pension Publications Ltd

SupportPlan are a rare breed in that they genuinely understand creative agencies and how we use IT in the business. They provide all our day-to-day IT support in a seamless and proactive way as well as advising us at a strategic level.

Financial Director, Salter Baxter

We were very impressed not only by the promptness of response but also by the consistency for the support…our Mac users were able to build up a strong working relationship with the regular team of experts from SupportPlan.

Richard Swann, IT Manager, Institute of Directors

I thoroughly recommend SupportPlan for whatever creative IT needs you may have…their expert knowledge is worth their weight in gold, let alone the service and range of services they back this up with. They are and always will be constant to my working life, as they have never let me down.

Neil Carter, Studio Manager, Penna Plc.

It’s reassuring to know that I have the breadth of skills of the SupportPlan team to back me up when I need them.

Gareth Perry, Group IT Manager, Eaglemoss

I have no hesitation recommending SupportPlan. They have maintained our computers for 12 years and they have ensured that any problems are resolved on the same day so we experienced as little down time during working hours. Their technicians are extremely knowledgeable and are always polite and helpful.

Maria Grasso, mgdc design consultants

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