16 billion logins discovered across exposed datasets, but don’t panic

Cybersecurity professionals have discovered a series of exposed datasets which contain 16 billion credentials obtained by infostealers, but those that practice good password hygiene should be safe. Credentials collected by datastealers discovered in the wild There’s probably at least one person in your life, perhaps it’s you, that periodically reminds their family of the importance of proper password hygiene. The… Continue Reading

Grab Apple’s M4 MacBook Air for $829 now through June 19

B&H’s massive Apple sale in celebration of its Bild Expo event continues with the lowest M4 MacBook Air prices across numerous configurations. Grab epic MacBook Air deals at B&H. The $829 price applies to the 2025 13-inch MacBook Air in Sky Blue. Equipped with Apple’s M4 chip, the budget-friendly configuration also comes with 16GB of RAM and 256GB of storage.… Continue Reading

Apple’s new short film ‘Big Man’ was shot on an iPhone 16 Pro

As part of its iconic “Shot on iPhone” campaign, Apple has released yet another short film, called “Big Man,” featuring UK rapper Michael “Stormzy” Omari. The short film “Big Man” was shot on an iPhone 16. Image Credit: Apple. The short film, which debuted on Wednesday, sees Stormzy in the role of a world-weary musician who hasn’t made any music… Continue Reading

Is the Apple One subscription worth it in 2025?

The Apple One subscription provides access to Apple’s premium online services for a single monthly fee. Almost five years after launch, is it still something that is worth paying for? Apple One Launched in late 2020, Apple One became an essential collection of services if you’re highly enmeshed in the Apple ecosystem. With the fifth anniversary a short few months… Continue Reading

Apple again escapes $300M Optis wireless patents verdict on appeal

Apple has again managed to avoid paying a massive fee in its long-running Optis iPhone wireless patents lawsuit, with the U.S. Court of Appeals throwing out a $300 million verdict. 4G LTE is still an expensive headache for Apple Apple has been embroiled in a lawsuit with Optis Wireless Technology since 2019 over a handful of 4G LTE patents since… Continue Reading

Satechi’s latest SSD enclosure brings serious speed in a small package

If you’re looking for a sleek, high-performance storage solution designed for anyone on the go, Satechi’s new Ultra-Slim USB4 NVMe SSD Enclosure might just fit the bill. Satechi’s new Ultra-Slim USB4 NVMe SSD Satechi’s new enclosure supports SSD sizes 2230, 2242, 2260, and 2280 with expandable storage from 1TB, up to 8TB. That makes it ideal for anyone who wants… Continue Reading

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If you have any IT related issues, we have the solution for you. Whether you need long-term Mac and PC support or an urgent fix, don't hesitate and get in touch.

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Over 320 Satisfied Customers

I just wanted to say thank you for the visit today from SupportPlan. The engineer picked up many issues that we had outstanding and was professional and tireless! Really grateful for all his support and expertise today.

Beth, Operations Manager

SupportPlan has been a highly valued supplier to APR Communications, supporting our luxury PR agency from 1997 until 2018 when the company merged to become ANM.

We cannot recommend SupportPlan more highly.  Not only have SupportPlan provided an impeccable service; they have also been a true partner of the agency providing excellent counsel re our IT requirements and valuable cost-saving advice.

The team are very responsible and always go the extra mile in providing technical solutions in a user-friendly manner.

We wish Lance and the SupportPlan team our best and have been honoured to work with them.

Annabel McAvoy, Managing Partner, APR Communications LLP

All unforeseen problems were handled smoothly and calmly with the expertise of the engineers…[SupportPlan] sold me solutions and not technology.

Reginald Thompson, Conran Design Group Ltd

SupportPlan are fast, efficient, friendly and very knowledgeable. They have resolved any problems I have thrown their way and in quick time.  I would recommend them to any company.

Design Manager, Colliers International

I rely on SupportPlan. Even though I’m able to carry out certain tasks, it’s reassuring to know that SupportPlan is on the other end of the phone if I need them for back up.

Neil Hickford, Four IV Design

I work in a very busy marketing team. Knowing that SupportPlan are there to help us, in case of any problems has always been reassuring. They proved it one day when my Mac broke down as I was facing a tough deadline. Not only did SupportPlan swiftly replace the faulty computer, but their engineer also transferred all my files to the new Mac, enabling me to get back to work right away.

Claudia Mansaray, Marketing Communications Executive, Alzheimer's Society

I had the opportunity to work with your engineer via telephone today. I was so impressed with his helpfulness, knowledge and professionalism that I felt that I should send this email complement. Who ever hired him made the right decision. I will certainly be recommending your company to any other company I work with.

John McCrudden, MSc MCSE ACTC JNCIS-ER, "IT Infrastructure Specialist", Mitie Business Services

SupportPlan’s engineers have the knack for solving problems quickly by asking jargon-free questions that make a user feel like an IT expert.

Christine Holdforth, Manager, Corporate Publicity and Design Studio, Department of Education and Skills

SupportPlan is unusual in that the ‘top man’ is much more hands on with his clients than in other comparable organisations and is happy to step in when required. The engineers are responsive in a crisis and devote themselves to solving the problem efficiently.

Irena St John-Brooks, Managing Director, Pension Publications Ltd

SupportPlan are a rare breed in that they genuinely understand creative agencies and how we use IT in the business. They provide all our day-to-day IT support in a seamless and proactive way as well as advising us at a strategic level.

Financial Director, Salter Baxter

We were very impressed not only by the promptness of response but also by the consistency for the support…our Mac users were able to build up a strong working relationship with the regular team of experts from SupportPlan.

Richard Swann, IT Manager, Institute of Directors

I thoroughly recommend SupportPlan for whatever creative IT needs you may have…their expert knowledge is worth their weight in gold, let alone the service and range of services they back this up with. They are and always will be constant to my working life, as they have never let me down.

Neil Carter, Studio Manager, Penna Plc.

It’s reassuring to know that I have the breadth of skills of the SupportPlan team to back me up when I need them.

Gareth Perry, Group IT Manager, Eaglemoss

I have no hesitation recommending SupportPlan. They have maintained our computers for 12 years and they have ensured that any problems are resolved on the same day so we experienced as little down time during working hours. Their technicians are extremely knowledgeable and are always polite and helpful.

Maria Grasso, mgdc design consultants

Accreditations


It’s not just our customers that recognise our hard work, we are accredited by Apple, Microsoft, Dell, HP, VMWare, Juniper, Kerio, Archiware P5, as well as many other manufacturers.

Our clients range from corporate giants, to hundreds of smaller businesses, many of whom rely on us to be their virtual IT department. They know we will never compromise on providing the right person for the right IT challenge and that’s why we’re the obvious first port of call when IT support is needed.

Bitwarden Certified Reseller
Google Workspace Essentials
IONOS Agency Partner
Dropbox Certified Administrator
Dropbox Certified Seller
Barracuda
Draytek
Mimecast Partners
Altaro Partners
Sophos Silver Partner
COMPTIA Network +
Cyber Essentials Certified – Security
silver-small-midmarket-cloud-solutions
Apple Certified Support Professional
Adobe Accredited Sales Specialist: Creative Cloud for teams
Adobe Certified Sales Professional: Volume Licensing
Adobe Certified Sales Professional: Acrobat XI
Adobe Certified Sales Professional: Creative Suite 6
Microsoft Certified Technology Specialist
CompTIA Certified
Dell PartnerDirect Registered
VMWare Certified Professional 4
Microsoft Small Business Specialist
Kerio Certified Partner
Apple Certified System Administrator
Apple Consultants Network
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