Apple has just rereleased watchOS 11.4 to the public

It looks like you can finally update your Apple Watch to watchOS 11.4. watchOS 11.4 has been reissued Apple had released watchOS 11.4 briefly on Monday, before quickly pulling it down — roughly two minutes after it went live. Now, it seems as though Apple has reissued the update, once again making it available for download. It is not clear… Continue Reading

Future Apple Vision Pro headsets could get an Action Button

Apple is researching how to best add a touch-sensitive component that a user can customize to the Apple Vision Pro, that is very much like the Action Button on the iPhone. Detail from the patent showing a top down view of one possible location for a touch-sensitive control on Apple Vision Pro If it works, add it to everything. The… Continue Reading

Nintendo Switch 2 Direct live build-up: the start time, live countdown, latest news, rumors, and our predictions before the big show

It’s almost the big day gamers! The Nintendo Switch 2 Direct is under 24 hours away and we’re expecting to learn all about the upcoming Nintendo Switch 2 console. From a potential breakdown of its unique hardware features to our first confirmation of some of its launch games, this is likely to be the most interesting and exciting Nintendo broadcasts… Continue Reading

CinemaCon 2025 live – Superman latest, John Wick prequel, new Hunger Games, and Now You See Me: Now You Don’t

CinemaCon 2025 is underway, bringing together all the biggest movie theater owners, Hollywood studios and industry execs for a four-day showcase of presentations and screenings, and we’re here to roundup the most important entertainment announcements in one place for you. Lionsgate and Warner Bros. Discovery are in the spotlight today, following yesterday’s slew of announcements from Sony. We’re still yet… Continue Reading

iPhone XS & iPhone XR may not be supported on iOS 19

A new rumor suggests Apple will cut support for three iPhone models in iOS 19, which contradicts a previous rumor. iOS 19 will be announced during WWDC 2025 Apple has a lot of iPhone models available in the world, and many of them still get regular OS or security updates. A rumor shared in December suggested Apple wouldn’t change its… Continue Reading

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If you have any IT related issues, we have the solution for you. Whether you need long-term Mac and PC support or an urgent fix, don't hesitate and get in touch.

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Over 320 Satisfied Customers

I just wanted to say thank you for the visit today from SupportPlan. The engineer picked up many issues that we had outstanding and was professional and tireless! Really grateful for all his support and expertise today.

Beth, Operations Manager

SupportPlan has been a highly valued supplier to APR Communications, supporting our luxury PR agency from 1997 until 2018 when the company merged to become ANM.

We cannot recommend SupportPlan more highly.  Not only have SupportPlan provided an impeccable service; they have also been a true partner of the agency providing excellent counsel re our IT requirements and valuable cost-saving advice.

The team are very responsible and always go the extra mile in providing technical solutions in a user-friendly manner.

We wish Lance and the SupportPlan team our best and have been honoured to work with them.

Annabel McAvoy, Managing Partner, APR Communications LLP

All unforeseen problems were handled smoothly and calmly with the expertise of the engineers…[SupportPlan] sold me solutions and not technology.

Reginald Thompson, Conran Design Group Ltd

SupportPlan are fast, efficient, friendly and very knowledgeable. They have resolved any problems I have thrown their way and in quick time.  I would recommend them to any company.

Design Manager, Colliers International

I rely on SupportPlan. Even though I’m able to carry out certain tasks, it’s reassuring to know that SupportPlan is on the other end of the phone if I need them for back up.

Neil Hickford, Four IV Design

I work in a very busy marketing team. Knowing that SupportPlan are there to help us, in case of any problems has always been reassuring. They proved it one day when my Mac broke down as I was facing a tough deadline. Not only did SupportPlan swiftly replace the faulty computer, but their engineer also transferred all my files to the new Mac, enabling me to get back to work right away.

Claudia Mansaray, Marketing Communications Executive, Alzheimer's Society

I had the opportunity to work with your engineer via telephone today. I was so impressed with his helpfulness, knowledge and professionalism that I felt that I should send this email complement. Who ever hired him made the right decision. I will certainly be recommending your company to any other company I work with.

John McCrudden, MSc MCSE ACTC JNCIS-ER, "IT Infrastructure Specialist", Mitie Business Services

SupportPlan’s engineers have the knack for solving problems quickly by asking jargon-free questions that make a user feel like an IT expert.

Christine Holdforth, Manager, Corporate Publicity and Design Studio, Department of Education and Skills

SupportPlan is unusual in that the ‘top man’ is much more hands on with his clients than in other comparable organisations and is happy to step in when required. The engineers are responsive in a crisis and devote themselves to solving the problem efficiently.

Irena St John-Brooks, Managing Director, Pension Publications Ltd

SupportPlan are a rare breed in that they genuinely understand creative agencies and how we use IT in the business. They provide all our day-to-day IT support in a seamless and proactive way as well as advising us at a strategic level.

Financial Director, Salter Baxter

We were very impressed not only by the promptness of response but also by the consistency for the support…our Mac users were able to build up a strong working relationship with the regular team of experts from SupportPlan.

Richard Swann, IT Manager, Institute of Directors

I thoroughly recommend SupportPlan for whatever creative IT needs you may have…their expert knowledge is worth their weight in gold, let alone the service and range of services they back this up with. They are and always will be constant to my working life, as they have never let me down.

Neil Carter, Studio Manager, Penna Plc.

It’s reassuring to know that I have the breadth of skills of the SupportPlan team to back me up when I need them.

Gareth Perry, Group IT Manager, Eaglemoss

I have no hesitation recommending SupportPlan. They have maintained our computers for 12 years and they have ensured that any problems are resolved on the same day so we experienced as little down time during working hours. Their technicians are extremely knowledgeable and are always polite and helpful.

Maria Grasso, mgdc design consultants

Accreditations


It’s not just our customers that recognise our hard work, we are accredited by Apple, Microsoft, Dell, HP, VMWare, Juniper, Kerio, Archiware P5, as well as many other manufacturers.

Our clients range from corporate giants, to hundreds of smaller businesses, many of whom rely on us to be their virtual IT department. They know we will never compromise on providing the right person for the right IT challenge and that’s why we’re the obvious first port of call when IT support is needed.

Bitwarden Certified Reseller
Google Workspace Essentials
IONOS Agency Partner
Dropbox Certified Administrator
Dropbox Certified Seller
Barracuda
Draytek
Mimecast Partners
Altaro Partners
Sophos Silver Partner
COMPTIA Network +
Cyber Essentials Certified – Security
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Adobe Accredited Sales Specialist: Creative Cloud for teams
Adobe Certified Sales Professional: Volume Licensing
Adobe Certified Sales Professional: Acrobat XI
Adobe Certified Sales Professional: Creative Suite 6
Microsoft Certified Technology Specialist
CompTIA Certified
Dell PartnerDirect Registered
VMWare Certified Professional 4
Microsoft Small Business Specialist
Kerio Certified Partner
Apple Certified System Administrator
Apple Consultants Network
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