Petition calls for Apple to resume updates for discontinued AirPort routers

The AirBorne vulnerability disclosed on Tuesday affects millions of products, including Apple’s discontinued and fan-favorite AirPort routers. A petition hopes to change that. AirPort Express was discontinued in 2018 While the Oligo report didn’t discuss AirPort routers directly, the discontinued products are affected by AirBorne. The vulnerability can lead to wormable, zero-click exploits that can infect any connected device on… Continue Reading

Apple sends warnings about mercenary spyware attacks on iOS

Apple has issued warnings to select iPhone users, whom the company believes may have been targeted by mercenary spyware. Apple has warned some users of a mercenary spyware attack on iOS. In 2021, Apple announced it would alert iOS users to state-sponsored spyware attacks that it detects. Since then, the iPhone maker has sent such notifications on multiple occasions, often… Continue Reading

Icemag 2 Power Bank review: Flashy, fun, functional

The Icemag 2 Power Bank is a bold and innovative battery perfect for mobile gamers. Icemag 2 Power Bank review A good magnetic charger can save your phone from certain death, but sometimes leaving it attached in your pocket results in a heat warning. The Icemag offers a solution by attaching a heatsink and fan to the bottom, complete with… Continue Reading

iPhone 17 dummy video offers a new look at Apple’s 2025 device lineup

The iPhone 17 range is only a few months away, and now, yet another video showcases the planned design changes through dummy units. Dummy units indicate that the iPhone 17 range will introduce major design changes. Image Credit: AppleTrack on YouTube Over the past several weeks, we’ve seen plenty of iPhone 17 dummy units, and they all suggest that Apple’s… Continue Reading

Apple Watch SE 3 might be available in larger 41mm and 45mm sizes

The third-generation Apple Watch SE might be just a hair larger than the current model, as a new leak details two possible display sizes for the device. The next-generation Apple Watch SE might feature larger displays. Introduced in 2020, the Apple Watch SE is the budget-friendly member of Apple’s smartwatch lineup, primarily geared toward first-time buyers. With the SE, Apple… Continue Reading

Plans for iPhone 17 anti-reflective & scratch proof display scrapped

Plans for an anti-reflective, scratch-resistant display on the iPhone 17 have seemingly been abandoned, according to an anonymous source. Apple’s plans for a more durable display on the iPhone 17 have reportedly been abandoned. Apple often promotes the durability and hardness of the iPhone screen. With the release of the iPhone 16e, for instance, Apple said that its Ceramic Shield… Continue Reading

ExpressVPN review: Simple to use VPN, but powerful

ExpressVPN is a fast and reliable VPN service with a clean interface, but while convenient and feature-rich, it’s also a bit pricey. ExpressVPN review: The app has a simple interface on macOS and iOS One of the major names in virtual private network (VPN) services, ExpressVPN offers a lot to consumers at face value. Offering servers in 105 countries around… Continue Reading

Last call: Surfshark VPN deals from $1.99/mo end April 30

Surfshark’s birthday VPN deal is about to expire, with plans as low as $1.99 per month for 24 months through the end of April. Surfshark VPN has fallen to $1.99 per month – Image credit: Surfshark Time is ticking to take advantage of the Surfshark VPN birthday deal, which delivers up to 87% off and up to three months free… Continue Reading

Apple moves to a fourth round of iOS 18.5, macOS 15.5 developer betas

The fourth round of developer betas has arrived, with Apple trialling another set of builds of iOS 18.5, iPadOS 18.5, macOS 15.5, tvOS 18.5, watchOS 11.5, and visionOS 2.5. Examples of Apple Intelligence at work. The fourth round of testing for iOS 18.5, iPadOS 18.5, macOS 15.5, tvOS 18.5, watchOS 11.5, and visionOS 2.5 arrived after the third, which landed… Continue Reading

Best price ever: Apple’s M4 MacBook Air plunges to $849

A record-breaking discount on the 2025 MacBook Air M4 has been issued, driving the standard model down to an all-time best $849. M4 MacBook Air drops to lowest price ever. Amazon and Best Buy are engaged in a MacBook Air price war, with customers benefitting from a 15% price cut on the latest M4 13-inch model with 16GB of unified… Continue Reading

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Over 320 Satisfied Customers

I just wanted to say thank you for the visit today from SupportPlan. The engineer picked up many issues that we had outstanding and was professional and tireless! Really grateful for all his support and expertise today.

Beth, Operations Manager

SupportPlan has been a highly valued supplier to APR Communications, supporting our luxury PR agency from 1997 until 2018 when the company merged to become ANM.

We cannot recommend SupportPlan more highly.  Not only have SupportPlan provided an impeccable service; they have also been a true partner of the agency providing excellent counsel re our IT requirements and valuable cost-saving advice.

The team are very responsible and always go the extra mile in providing technical solutions in a user-friendly manner.

We wish Lance and the SupportPlan team our best and have been honoured to work with them.

Annabel McAvoy, Managing Partner, APR Communications LLP

All unforeseen problems were handled smoothly and calmly with the expertise of the engineers…[SupportPlan] sold me solutions and not technology.

Reginald Thompson, Conran Design Group Ltd

SupportPlan are fast, efficient, friendly and very knowledgeable. They have resolved any problems I have thrown their way and in quick time.  I would recommend them to any company.

Design Manager, Colliers International

I rely on SupportPlan. Even though I’m able to carry out certain tasks, it’s reassuring to know that SupportPlan is on the other end of the phone if I need them for back up.

Neil Hickford, Four IV Design

I work in a very busy marketing team. Knowing that SupportPlan are there to help us, in case of any problems has always been reassuring. They proved it one day when my Mac broke down as I was facing a tough deadline. Not only did SupportPlan swiftly replace the faulty computer, but their engineer also transferred all my files to the new Mac, enabling me to get back to work right away.

Claudia Mansaray, Marketing Communications Executive, Alzheimer's Society

I had the opportunity to work with your engineer via telephone today. I was so impressed with his helpfulness, knowledge and professionalism that I felt that I should send this email complement. Who ever hired him made the right decision. I will certainly be recommending your company to any other company I work with.

John McCrudden, MSc MCSE ACTC JNCIS-ER, "IT Infrastructure Specialist", Mitie Business Services

SupportPlan’s engineers have the knack for solving problems quickly by asking jargon-free questions that make a user feel like an IT expert.

Christine Holdforth, Manager, Corporate Publicity and Design Studio, Department of Education and Skills

SupportPlan is unusual in that the ‘top man’ is much more hands on with his clients than in other comparable organisations and is happy to step in when required. The engineers are responsive in a crisis and devote themselves to solving the problem efficiently.

Irena St John-Brooks, Managing Director, Pension Publications Ltd

SupportPlan are a rare breed in that they genuinely understand creative agencies and how we use IT in the business. They provide all our day-to-day IT support in a seamless and proactive way as well as advising us at a strategic level.

Financial Director, Salter Baxter

We were very impressed not only by the promptness of response but also by the consistency for the support…our Mac users were able to build up a strong working relationship with the regular team of experts from SupportPlan.

Richard Swann, IT Manager, Institute of Directors

I thoroughly recommend SupportPlan for whatever creative IT needs you may have…their expert knowledge is worth their weight in gold, let alone the service and range of services they back this up with. They are and always will be constant to my working life, as they have never let me down.

Neil Carter, Studio Manager, Penna Plc.

It’s reassuring to know that I have the breadth of skills of the SupportPlan team to back me up when I need them.

Gareth Perry, Group IT Manager, Eaglemoss

I have no hesitation recommending SupportPlan. They have maintained our computers for 12 years and they have ensured that any problems are resolved on the same day so we experienced as little down time during working hours. Their technicians are extremely knowledgeable and are always polite and helpful.

Maria Grasso, mgdc design consultants

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It’s not just our customers that recognise our hard work, we are accredited by Apple, Microsoft, Dell, HP, VMWare, Juniper, Kerio, Archiware P5, as well as many other manufacturers.

Our clients range from corporate giants, to hundreds of smaller businesses, many of whom rely on us to be their virtual IT department. They know we will never compromise on providing the right person for the right IT challenge and that’s why we’re the obvious first port of call when IT support is needed.

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Google Workspace Essentials
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Mimecast Partners
Altaro Partners
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