Pay As You Go
This plan gives you the confidence of proactive system support. You have the assurances of a quality support agreement with an 8-hour response if a technician needs to visit, enabling you to ‘pay-as-you-go’ for repairs and other services should they be required. Proactive Plan members also benefit from our system review:
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- Your own support team
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- Proactivity to prevent problems occurring
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- Unlimited telephone helpline
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- A standard 8-hour on site response
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- Time and materials billed as used
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- Ability to specify 2, 4 or 6 hour call-outs*
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- One free SupportPlan Review a year
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- On-line support
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- Your own support team
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- 50% discount on one day of consultancy per year
* surcharged
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“It’s comforting to know that SupportPlan’s well informed and efficient engineers can quickly solve our IT problems, most often over the phone.”
Simon John, Roundel.
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