Fixed price plan
Our Premium SupportPlan lets you budget for all your support needs
- The Fixed Price plan includes:
- Your own support team
- Unlimited telephone helpline
- A standard 8-hour on-site response
- Ability to specify 2, 4 or 6, hour call-outs*
- Parts free of charge
- Labour free of charge
- Guaranteed loan machines
- SupportPlan Review each year
- Proactivity to prevent problems occurring
- On-line support
- Hotswap scheme for backup devices
- Operating system support
- 50% discount on one day of consultancy per year
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“It’s comforting to know that SupportPlan’s well informed and efficient engineers can quickly solve our IT problems, most often over the phone.”
Simon John, Roundel.
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