It's reassuring to know that I have the breadth of skills of the SupportPlan team to back me up when I need them.
Group IT Manager, Eaglemoss
All unforeseen problems were handled smoothly and calmly with the expertise of the engineers...[SupportPlan] sold me solutions and not technology.
Conran Design Group Ltd
It’s comforting to know that SupportPlan's well informed and efficient engineers can quickly solve our IT problems, most often over the phone.
I rely on SupportPlan. Even though I’m able to carry out certain tasks, it’s reassuring to know that SupportPlan is on the other end of the phone if I need them for back up.
Four IV Design
I work in a very busy marketing team. Knowing that SupportPlan are there to help us, in case of any problems has always been reassuring. They proved it one day when my Mac broke down as I was facing a tough deadline. Not only did SupportPlan swiftly replace the faulty computer, but their engineer also transferred all my files to the new Mac, enabling me to get back to work right away.
Marketing Communications Executive, Alzheimer's Society
I had the opportunity to work with your engineer via telephone today. I was so impressed with his helpfulness, knowledge and professionalism that I felt that I should send this email complement. Who ever hired him made the right decision. I will certainly be recommending your company to any other company I work with.
MSc MCSE ACTC JNCIS-ER, "IT Infrastructure Specialist", Mitie Business Services
SupportPlan’s engineers have the knack for solving problems quickly by asking jargon-free questions that make a user feel like an IT expert.
Manager, Corporate Publicity and Design Studio, Department of Education and Skills
I have no hesitation recommending SupportPlan. They have maintained our computers for 12 years and they have ensured that any problems are resolved on the same day so we experienced as little down time during working hours. Their technicians are extremely knowledgeable and are always polite and helpful.
mgdc design consultants
SupportPlan is unusual in that the ‘top man’ is much more hands on with his clients than in other comparable organisations and is happy to step in when required. The engineers are responsive in a crisis and devote themselves to solving the problem efficiently.
Irena St John-Brooks,
Managing Director, Pension Publications Ltd
SupportPlan are a rare breed in that they genuinely understand creative agencies and how we use IT in the business. They provide all our day-to-day IT support in a seamless and proactive way as well as advising us at a strategic level.
We were very impressed not only by the promptness of response but also by the consistency for the support…our Mac users were able to build up a strong working relationship with the regular team of experts from SupportPlan.
IT Manager, Institute of Directors
I thoroughly recommend SupportPlan for whatever creative IT needs you may have…their expert knowledge is worth their weight in gold, let alone the service and range of services they back this up with. They are and always will be constant to my working life, as they have never let me down.
Studio Manager, Penna Plc.
To help you get a feel for all the things we do, the experience we have, and of course, of the value we add, we've included some case studies on some of our clients.
We've only put a handful of examples here. We'd much rather talk to you and discuss your questions and requirements.
So give us a call on 020 7582 9999.
Paperchase - the undisputed retail brand leader in design-led and innovative stationery - have been trading for over 30 years and now have 130 outlets in the UK and an extensive…more
Institute of Directors
The Institute of Directors (IOD), supports, represents and sets standards for individual company directors in the UK. Its membership of almost 53,000 encompasses every…more
Tate, the national museum of British and Modern Art, is a network of four art galleries: Tate Britain, Tate Liverpool, Tate St Ives and Tate Modern, with Tate Online, a complementary website. As part of this three thousand…more
Conran Design Group
Conran Design Group Limited is one of the UK's top ten design companies. It's a leader in environmental design for the retail food and non-food sector and in the…more
Four IV Design
Four IV Design is a highly successful consultancy that specialises in graphics and interiors. The company is better known for designing interiors for…more
This publishing company has been going strong for thirty years and is now part of The Daily Mail Group. It created a newsletter for the antiques business, the Antiques Trade Gazette which has been the market leader for the last twenty…more
The International Business Leader's Forum
The International Business Leaders Forum (IBLF) works globally with businesses, governments, and international agencies to create new partnerships that…more
DMG World Media
As part of the Daily Mail & General Trust plc, DMG World Media publishes one of the largest ranges of business magazines in the world. Thirty publications are produced at…more
Movie industry sponsored company, Film Education was established fifteen years ago. This is a charity-based firm and it produces film-related teaching materials, events and …more
BEAM is a Mac based operation as they started as a design publication business and chose to keep Macs for all of the administration and operating systems.…more