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Battery Exchange Program iBook G4, PowerBook G4 and MacBook Pro

Battery Exchange Program iBook G4 and PowerBook G4

Note: For 15-inch MacBook Pro click here

The following information is from Apple's website.

Apple has determined that certain lithium-ion batteries containing cells manufactured by Sony Corporation of Japan pose a safety risk that may result in overheating under rare circumstances.

The affected batteries were sold worldwide from October 2003 through August 2006 for use with the following notebook computers: 12-inch iBook G4, 12-inch PowerBook G4 and 15-inch PowerBook G4.

Apple is voluntarily recalling the affected batteries and has initiated a worldwide exchange program to provide eligible customers with a new replacement battery, free of charge. This program is being conducted in cooperation with the U.S. Consumer Product Safety Commission (CPSC) and other international safety authorities.

Identifying your battery

Please use the chart below to identify the battery model and serial numbers that apply to your iBook or PowerBook. If the first 5 digits of your battery’s 12-digit serial number fall within the noted ranges, please order a replacement battery immediately.

To view the model and serial numbers labeled on the bottom of the battery, you must remove the battery from the computer. The battery serial number is printed in black or dark grey lettering beneath a barcode. See photos below.

Computer modelBattery model numberSerial number range
12-inch iBook G4A1061ZZ338 - ZZ427
3K429 - 3K611
6C519 - 6C552
12-inch PowerBook G4A1079ZZ411 - ZZ427
3K428 - 3K611
15-inch PowerBook G4A1078 and A11483K425 - 3K601
6N530 - 6N551
6N601

If you think your laptop is affected buy this click here to link to the Apple's website and register your information.

 

15-inch MacBook Pro Battery Exchange Program

Apple has initiated a worldwide battery exchange program for certain rechargeable batteries that were sold for use with 15-inch MacBook Pro computer systems from February 2006 through May 2006.

We recently discovered that some 15-inch MacBook Pro batteries supplied to Apple do not meet our high standards for battery performance. To give our users the best experience possible, we will replace these batteries for customers free of charge.

Note: The affected batteries do not pose a safety risk. You may continue to use your current battery until a replacement arrives.

Identifying your battery

The affected batteries have model number A1175 and a 12-digit serial number that ends with U7SA, U7SB or U7SC. To view the model and serial numbers located on the bottom of the battery, you must remove the battery from the computer. The battery serial number is located above the barcode. See photos below. Only batteries within the noted serial number ranges need to be exchanged.

No other MacBook Pro or MacBook batteries are part of this program.

If you have recently purchased an extra battery for your 15-inch MacBook Pro, please check the battery's serial number to see if it needs to be exchanged.

Note: If your battery serial number does not match the requirements listed above, you do not have to exchange your battery.


If you think your laptop is affected by this click here  to link to the Apple's website and register your information.

 



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