What the facts say

Here's our track record - and it's pretty impressive

Only one support call in twelve requires more than one visit

SupportPlan was founded in 1991 and, since that date, we have never missed a contract deadline.

Unlike many companies for whom support is just and add-on, we are totally dedicated to service. We train our engineers to the highest standards so that they stay at the forefront of IT support and technologies.

Here are the results: 

 

 

 

Only one support call in twelve requires more than one visitHere are the results: 

 

 

More about our fix rate

More about response times



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"I rely on SupportPlan. Even though I’m able to carry out certain tasks, it’s reassuring to know that SupportPlan is on the other end of the phone if I need them for back up."

Neil Hickford - Four IV Design.
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UK SUPPORT LINE: 020 7582 7000