Why choose us?
We let the fact speak for themselves:
- We have never missed a response deadline in over fifteen years.
- 100% of support calls have a telephone response within a
maximum of 30 minutes.
- We resolve three out of five situations over the phone.
- Of the remainder, over 80% are fixed on the first visit or using our remote support systems.
- Only one call in twelve requires more than one visit.
- Our average response time to site is under five hours for Premium Plan clients within Central London.
Add to that the fact that we are a one-stop shop providing both basic support and high-level expertise for Mac OS, Windows and networks and you will have an idea why so many high quality organisations choose us as their partner of choice.
So what's the secret of our success?
Some links to other pages
Battery Exchange Program iBook G4, Power...
StandardPlatform for Windows
Apple solutions
DHCP
Cross-platform specialists
IT infrastructure: A black art or manage...
Networking
What the facts say
Overview
IT infrastructure: A black art or manage...
Customers
Paperchase
Apple and Exchange integration
Standard Profile for Macintosh
Tate Enterprises
Company details
Consulting
Film Education
DNS
ADSL
Web page power, search engine optimization and content management by Tenthmatrix.
"I rely on SupportPlan. Even though I’m able to carry out certain tasks, it’s reassuring to know that SupportPlan is on the other end of the phone if I need them for back up."
Neil Hickford - Four IV Design.
more testimonials

