Why choose us?

We let the fact speak for themselves:

We have never missed a response deadline in over fifteen years.
100% of support calls have a telephone response within a
maximum of 30 minutes.
We resolve three out of five situations over the phone.
Of the remainder, over 80% are fixed on the first visit or using our remote support systems.
Only one call in twelve requires more than one visit.
Our average response time to site is under five hours for Premium Plan clients within Central London.

Add to that the fact that we are a one-stop shop providing both basic support and high-level expertise for Mac OS, Windows and networks and you will have an idea why so many high quality organisations choose us as their partner of choice.

So what's the secret of our success?

Web page power, search engine optimization and content management by Tenthmatrix.

"I rely on SupportPlan. Even though I’m able to carry out certain tasks, it’s reassuring to know that SupportPlan is on the other end of the phone if I need them for back up."

Neil Hickford - Four IV Design.
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Why choose us?

We let the fact speak for themselves:

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